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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Dinuzzo

Mike Dinuzzo

October 17, 2025

5  out of  5
rating by Mike Dinuzzo
"Megan was very pleasant and detailed my renter insurance very good for me thank you very much 🙏!!!"
We responded:
"Thanks Mike for the 5 star review. Jon"
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Irving Medina

October 14, 2025

5  out of  5
rating by Irving Medina
"Megan answered all of my questions and was extremely helpful and professional. She was also patient with me and didn’t mind explaining many details over again. Much appreciated! I’m definitely recommending State Farm to others."
We responded:
"Thanks you Irving for saying such kind words and leaving a 5 star review. Jon "
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John Tammaro

October 2, 2025

5  out of  5
rating by John Tammaro
"Wanted to leave a review after being helped by Megan. Was surely a wonderful experience, simply adding a new vehicle to my policy. She was extremely personable, polite, and engaged in nice conversation which is not something that seems to be a norm anymore! A+++"
We responded:
"Thanks John for such kind words. We try to provide excellent customer service. Jon "
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JUDITH CERRATO

September 29, 2025

5  out of  5
rating by JUDITH CERRATO
"Knowlegable. Quick response"
We responded:
"Thanks for your 5 star review. Jon"
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jillian dellano

September 26, 2025

5  out of  5
rating by jillian dellano
"Lexi found me my cheapest insurance and is excellent at what she does. I recommend her to everyone"
We responded:
"Glad things worked out for we. We appreciate your kind words. "
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Broden Hill

September 25, 2025

5  out of  5
rating by Broden Hill
"The best customer service I’ve ever had with an insurance agency! The best from any business, as a matter of fact.Been a customer for 5 years. I would give them 10 stars if I could. Lexis is amazing. She is professional, extremely courteous, and has a ton of knowledge! Love this agency."
We responded:
"Thank Broden. We appreciate such kind words. Jon"
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Sonia Martinez

September 24, 2025

5  out of  5
rating by Sonia Martinez
"I am more than pleased with the level of service I always receive from Lex and Brittney at Jon’s office. These girls always go above and beyond. Their service is amazing and they’re always so professional happy and courteous. They’re the main reason I go back to State Farm. I’ve had several insurance companies in the past 25 years and I have never received service like this. Keep up the good work ladies."
We responded:
"Thank so much for your kind words. We appreciate your 5 star review. Jon"
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Erika Recchioni

September 23, 2025

5  out of  5
rating by Erika Recchioni
"Lexi goes above and beyond for me and I couldn’t be more happier with choosing her to be my insurance agent"
We responded:
"Thank you for the 5 star review. Jon"
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Linda Langlais

August 1, 2025

5  out of  5
rating by Linda Langlais
"Our family has always been pleased when working with Jon and his team. Recently Brittney & Lexi went above and beyond to help us when we were against a tight timeline, and want to recognize their commitment to excellent customer service!! Thank you"
We responded:
"Thank you very much for such a nice review. Jon"
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KAREN KIRSCH

June 3, 2025

5  out of  5
rating by KAREN KIRSCH
"Great Service! Happy with my quotes and my coverage!"
We responded:
"Thank you so much Jon"
Profile photo of Ashley Flynn-Natale

Ashley Flynn-Natale

June 3, 2025

5  out of  5
rating by Ashley Flynn-Natale
"Jon Racow and his team have been the most informative insurance company I have ever worked with. They explain everything to you based on your needs. They do not make you feel stupid by asking questions. They are always available to any request. I’m so lucky to have found them and I would never leave their company. Please check them out, you will not be disappointed."
We responded:
"Very kind of you to leave us a 5 star review. Customer satisfaction is our #1 goal. Thank you. Jon D. Racow "
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Kara Tarallo

June 3, 2025

5  out of  5
rating by Kara Tarallo
"Brittney and staff are amazing! Always going above and beyond to answer all my questions and to make sure that all my insurance needs are taken care of!!!"
We responded:
"We thank you for such kind words. We try to deliver an experience different than other insurance companies. Thanks again, Jon D. Racow "
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Javen Harris

May 30, 2025

5  out of  5
rating by Javen Harris
"Brittany and Lexis do a fantastic job with everything from my house to my car!"
We responded:
"Thank you for your 5 star review. We strive to provide great customer service. Jon"
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Charlie Suárez

October 18, 2024

5  out of  5
rating by Charlie Suárez
"Quiero expresar mi extraordinaria experiencia con State Farm en especial con mi agente favorita Lexis. Su profesionalismo, conocimiento y forma de tratar los clientes hacen que cada llamada sea muy efectiva. Ella siempre tiene la solución a mis problemas. Nunca me hace perder el tiempo! Definitivamente te hace sentir completamente satisfecho, sin lugar a dudas los recomiendo en especial a toda la comunidad habla hispana. Excelente Trabajo"
We responded:
"Thank you. We appreciate your feedback "
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John Thiel

April 8, 2024

5  out of  5
rating by John Thiel
"Jon Racow served me well all these years."
We responded:
"Thank you for the 5 star review. We appreciate it!"
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Alexandria Nettis

January 24, 2024

1  out of  5
rating by Alexandria Nettis
"very VERY rude lady working. Do not recommend. Go somewhere where your business is valued"
We responded:
"We have no record of you being insured at our office. "
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Martin Staffa

November 19, 2023

5  out of  5
rating by Martin Staffa
"Always very friendly and helpful."
We responded:
"Thanks Martin. We appreciate it. "
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jillian ledic

October 23, 2023

5  out of  5
rating by jillian ledic
"I have to say this is one of the best insurance companies I have ever had to deal with. Lexi is amazing and I highly recommend speaking with her if possible. She made my experience quick and enjoyable. I will not be switching insurance anytime soon."
We responded:
"Thanks for the 5 star review "
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Wesam Musa

August 28, 2023

4  out of  5
rating by Wesam Musa
"I like them"
We responded:
"Thank you for awesome review "
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Dolla Bill

August 3, 2023

5  out of  5
rating by Dolla Bill
"Will take care of all your insurance needs, obviously. Very friendly and honest staff."
We responded:
"Thank you "
Profile photo of Sarah

Sarah

June 24, 2023

1  out of  5
rating by Sarah
"I switched to my policy to State Farm 2 years ago, they seemed great and personable. Fast forward to this year and my car was stolen twice- State Farm was the worst experience of it all. No one would pick up or return my calls , it took 3 weeks for statefarm to pick up my car from the scene the first time I spent 2 months with out it. The second time It took 4 days for them to get it (better) and I was without my car for 3 months. I was passed around from agent to agent to agent while I was in the worst circumstance. They treat you like a number and not like a paying human customer. Finally I got my car back, and decided surely if I get a new car and switch insurance my problems would be solved . As anyone would do I called to cancel my policy left two messages and spoke with someone on the phone - the agent at this office confirmed cancelation. Wrong, I received an auto renewal three days later.I have lost all trust that anything is actioned responsibly at State Farm. I can not stress enough - If you’re considering State Farm please think again . This has been the single worst experience."
We responded:
"Sorry you had this experience. Your policy was canceled immediately as you requested. The auto renewal letter is corporate generated and was sent prior to your cancellation. Our office strives to provide excellent customer service. Hopefully thing work out better for you elsewhere."
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Andrew Nelson

May 25, 2023

5  out of  5
rating by Andrew Nelson
"Love the whole team won't go anywhere else"
We responded:
"Thank you so much for your kind words. "
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Katherine Mirmina

February 24, 2023

5  out of  5
rating by Katherine Mirmina
"Jasmine C. worked tirelessly to get my partner and I a great rate on car and life insurance. She broke down so many options for us until we found the coverage that was just right for us. She was very accommodating to my schedule and kept me in the loop over phone and email. Jon Racow, this lady is awesome!"
We responded:
"We are so glad you were happy with our service. Thank you for leaving such a nice review. "
Profile photo of Laura Cruz

Laura Cruz

February 16, 2023

5  out of  5
rating by Laura Cruz
"Jasmine has been amazing! Very professional and excellent customer service skills. She consistently stayed in contact with me trying to get me a better rate and succeeded! She was very helpful and knowledgeable in making the process of switching insurance smooth as well! Definitely recommend this agency!"
We responded:
"Thank you for the kind words. "
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Zachary Betancourt

January 22, 2023

5  out of  5
rating by Zachary Betancourt
"Highly recommended. I spoke over the phone to Lexis and was accompanied with the upmost professionalism while getting my auto insurance and life insurance policy established. Very reasonable rates and will always refer this location. Thank you!"
We responded:
"Thank you for such kind words. We always strive to provide exceptional customer service. Jon"